Tuesday, April 17, 2012

Miss Management


When I was in California on my externship from the Culinary Institute of America, the pastry chef told me that most of the students that come through their kitchen did not stay in the industry.  He hoped that I would be an exception to this rule, as he felt I had talent.  I would not have predicted the path that would eventually land me in retail management.
           
There are very few ideal ways to bake for a living and still have an outside life.  Working in a bakery usually requires being up at 4AM and restaurant pastry chefs have to work too many nights and weekends.  I did the early morning thing for a while when I lived in Boston but didn’t have a social life since I needed to be in bed by nine every night.  I also decorated cakes when I lived in Boston.  The hours were great, the pay was so-so and the boss was insane. 
           
The last place I was working in Boston shut down without warning, that owner was nuts too, and I ended up moving to Connecticut to work in a casino bakery.  That was a decent job with tolerable hours.  We got to do things there that not many bakeries or restaurants can afford to let you do, like making gingerbread villages and other display only type items to decorate buffet tables.  I would have stayed there if I thought I had an opportunity to advance but I hit a wall or perhaps ceiling is a more common term for what I was up against.  I found another job, at a local grocery store bakery and gave my notice.

At the grocery, we made some of our own stuff, did some things from mixes and still others from frozen dough or par-baked items.  I got to decorate cakes there to exercise my creativity and keep things interesting.  But my manager was nuts.  I know it sounds like I might be the problem, if every manager I ever was either crazy or not doing their job right.  Guess you just have to trust me on that.  Suffice it to say, I was in a pretty good place financially and had the luxury of not being overly dependent on my place of work.  I knew I could find something else before I would have trouble covering the bills.  So, I quit without a plan.
           
I did not know that the something else I would find would be Walmart.  The area where I lived then (CT shoreline) has a tourist driven job market, so after a summer of doing odd jobs here and there, I decided it was time to get back to work before the available jobs dried up.  While shopping at my local Walmart, I learned that they were expanding into a Super Center and looking for bakery people.  I figured it was a least a job and I could always keep looking.  I started there as a cake decorator, moved up to Bakery Lead quickly and stayed there for a bit too long.  I got to keep decorating and that I liked but a lot of other parts of the job were frustrating.  I eventually moved to Produce Lead, one of my first giant steps away baking altogether.  The next step was away from food and into the position of Personnel Manager.  From there it was pretty easy to keep going in that direction and I shortly decided to take the step to Assistant Manager.  Essentially, I thought, if I am going to be in retail I might as well earn as much money as I could and do something that would look good on my resume.  Oh yeah, and I also thought that most of the managers I was working with at that time were nuts, and I could do better.
           
After going through a training program for management I landed in a small general merchandise store.  As a manager in a non-grocery Walmart, my life had come full circle.  When I was a caseworker for the Otsego County DSS, I used to make cakes and cookies and other goodies and take them to work for birthdays and holidays and people would always tell me that I was missing my calling.  I followed that calling for a while and somehow ended up back at a job where I took cookies and other goodies to work and people would tell me I should be baking for a living.  I thought it was the end of my baking career but life had a few more twists and turns in store for me and I am currently back in a position where I bake and decorate cakes.  Where will it end?

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